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Ongoing Support for RingCentral MVP & Contact Center
Is your RingCentral customer support falling short? CTPros CloudCare™️ delivers the solution.
As the #1 RingCentral Global partner, CTPros offers all RingCentral MVP and Contact Center customers a full range of pre-and post-implementation support services, including Microsoft Teams direct routing. We can help you regardless of who you've worked with in the past.
CloudCare™️ provides prompt ongoing post-implementation support through a dedicated Technical Account Management (TAM) Team comprised of our highly skilled, vendor-certified U.S.-based in-house engineers. Our TAMs are easily accessible and have one focus: YOU!
With CTPros CloudCare™️ you get:
- Priority ticket escalation
- Customized admin and end-user UCaaS and CCaaS training
- Strategic roadmapping
- Programming and network assistance
- Contact Center scripting
- Analytics guidance and reporting
- Business review calls
- 24/7 support options available
Connect with our team of experts TODAY to learn more about CloudCare™️ ongoing support services for RingCentral MVP and Contact Center!
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"Using CTPros for our new cloud phone system made our transition very seamless.They provided customized training to assist individuals with the new software and technology. I highly recommend them." Mary Pasbrig, HR Manager, Ultra Tool & Manufacturing
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